Creative Saints

ECOMMERCE QUESTIONNAIRE

A dynamic Questionnaire that will run through a series of questions and provide you with the information and pricing you need to get started selling products over the internet.

This Questionnaire session covers the following topics:

General Information
Current website and hosting review
Integration requirements with website
Define products / services to be listed and sold with the online storefront
Define scope of product data and criteria
Define internal resources and existing product data
Target Users
Billing through the Online Store
Current merchant status and credit card processing methods

General Information
Company Name:
Contact Person:
Contact Email:
Contact Phone:
Briefly describe the industry your company identifies most closely with:

Briefly describe the user group that will be using this online storefront:

Current website and hosting review

Do you have a current website?

Yes No

If Yes...

What is your website address?
What is the name of your hosting company?
How much is your annual hosting bill?

Please review our hosting requirements. This is what we require from every ISP that we agree to work with on developing dynamic web applications. If your ISP does not offer this level of services please visit our hosting packagesto explore our hosting solutions.

Please provide an email address for your existing web development company:

If No...

Are you currently selling products online?

Yes No

If Yes...

What language / application is your current cart designed in?
What type of database does your online store access?
Does the data need to be imported from your existing web store into a new system?	Yes No

Please describe your existing shipping requirements and methods for this online store

If No...

If you are unfamiliar with the process of selling products online please review the following documents:

Before you contact anyone for a merchant account you should have a registered business (throught the government) and a business bank account. Recommended Merchant Account Providers:

Integration requirements with website

Does this web store need to be seamlessly integrated with the rest of the existing website?	Yes No
What language is your existing website designed in?
Who is your existing web developer?
Do you currently have access to your website via FTP?	Yes No

Define products / services to be listed and sold with the online storefront

Briefly describe your product line or service industry:

What is the price range of your product(s) or service(s)?
Do you sell your products on a wholesale or "privileged users" level. This would involve alternate product pricing depending on user login.
Yes No
Please describe your wholesale or "privileged users" requirements:

Define scope of product data and criteria

How many products or unique services does your company provide?	A single product or service 1 - 10 10-50 50-200 200-1000
Briefly describe the hierarchy or categories of products:

Describe what type of options these products need: (example: color, size, features)

Describe what images are required for each product: (standard setup is thumbnail & primary image)

Define internal resources and existing product data

Do you have in an in-house resource designated to manage the ongoing maintenance and initial setup of the web store product information?	Yes No
Please provide an email address to direct product and web store questions to:
Please describe the volume and completeness of product data:

What format is this data in?
How often do you foresee needing to add or update your product or service inventory?

Target Users

Briefly describe the demographic of users that will be visiting the online store:

What is the strongest selling format of your product?	Image based advertisement Text Description and verbiage Special Deals Up-sell Options Other, please specify
Where geographically will you be marketing these products to?	Canada Canada & the US US Only International (everywhere)